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Lindsey Riel is a Military wife and a mother. She knows how to how to deal with unpredictability. She embraces it. But when it comes to running her online design business, Riel cannot tolerate unpredictability. That’s why she switched to Synthesis.
“With my previous hosting company, my site would load normally at times, then other times it would be so slow I couldn’t even work,” Riel explained. “Working from home with two small kids, when I have a minute to work I need to know that my site will be up and running.”
Riel moved her site PrettyDarnCute.com to Synthesis in January of 2011. The benefits were immediate. Traffic jumped. Search traffic alone rose 70% during the first three months on Synthesis, and traffic overall rose 53%. In addition, Riel experienced Synthesis’ dedication to customer service first hand.
“You always feel like you’re getting preferential treatment because the support team always provides such excellent service,” said Riel. “I had a faulty plugin update once, and the Synthesis team patiently walked me through downgrading back to a working version so I could continue to use the plugin.”
“The best comparison I can make is Apple computer versus Acer. You get what you pay for. When your livelihood depends on something, you spend a little more to ensure it’s in the proper hands.”