The goal of this post is to show you, in a few simple steps, how to point your WordPress website’s DNS A record when your DNS control is with your domain registrar (the most common scenario).
This is a basic step you will need to complete when launching a website or switching hosts.
The Domain Name System, commonly referred to simply as DNS, resolves queries for a domain name to a specific IP address. Your domain must have working DNS for your website to be available online.
For security and performance purposes, Synthesis does not provide DNS services (nor email or domain registrar services either). We recommend that you keep your DNS with your domain registrar (where you bought your domain ) or with a premium DNS provider.
If at the end of this post you are still unsure how to edit DNS, or feel uncomfortable doing so, contact your DNS provider (likely your domain registrar) and they will walk you through their specific process.
If they won’t provide that basic level of service in a timely manner, you may want to think about transferring your domain to a provider that will.
Steps For Editing Your DNS A Record
First, make sure that you note your current DNS records before you edit them or before switching providers. The WordPress Website Owner’s Emergency Checklist is a great tool for keeping all of this information.
Next, answer these important questions:
- Do you have hosted email for this domain? If Yes, click here.
- Is your DNS control at your current hosting provider? If Yes, click here.
Note: In this scenario your nameservers will be pointed at your current/old server.
If you answered no to the two questions above, proceed with the following steps to point your DNS to Synthesis:
Log in to your domain registrar and navigate to the DNS for your domain.
In the DNS management section, you will need to point the A record (also denoted as “@”) to your Synthesis IP address, which can be found in your Synthesis customer portal.
AgentPress customers can request their IP address here.
Take a quick look to see if you have any www records. If you do, make sure they are pointed to your A record (which would mean simply having “@” listed for the record) or to your Synthesis IP address, as described in Step 2.
Understand that DNS propagation takes a time to complete across the web. Typically it completes in 1-2 hours, but sometimes it can take 24-48 hours.
What does this mean? During the propagation process, anyone who tries to access the domain will get either the old IP address (which will take them to the old site) or the new IP address (which will take them to the new site).
If you edit your site during this time period, it is imperative that you be sure you’re accessing the new site. Otherwise the edits will go on the old site and will, obviously, disappear once propagation has completed.